The Company

Harwin plc is a Portsmouth based manufacturing company specialising in the innovative design and production of electrical / electronic components. Our products are distributed worldwide through our network of partners in Europe, Asia and the US. We offer a breadth and depth of expertise in such markets as distribution, industrial and instrumentation, medical, military, aerospace, automotive and telecommunications.

The Role

The Quality Systems Analyst is responsible for the development, automation, and maintenance of QMS nonconformance reporting and analytics, with a strong focus on trend analysis, root cause identification, and Cost of Quality (CoQ) insight.

This role supports the business by transforming quality data into actionable intelligence, enabling the identification of key improvement opportunities across the organisation. Reporting activities will include, but are not limited to Rework, Customer Complaints, NCRs/CAPAs, Internal Audits, MRBs, and Scrap, with clear linkage to financial impact.

Main Duties and Responsibilities:

Automated QMS Reporting

• Design, develop, and maintain automated KPI dashboards and reports covering QMS nonconformance activities, including but not limited to:

• Rework
• Customer Complaints
• Nonconformance Reports (NCRs)
• Corrective and Preventive Actions (CAPAs)
• Internal and External Audit findings
• Material Review Board (MRB) activity
• Scrap and yield loss

• Ensure reporting is accurate, consistent, timely, and aligned with QMS requirements.

Trend Analysis

• Perform trend and pattern analysis to identify recurring issues, systemic risks, and emerging quality concerns.

• Provide data-driven insight to support preventive and corrective actions.

Cost of Quality (CoQ) Analysis

• Develop and maintain Cost of Quality reporting, linking nonconformance data to financial impact.

• Quantify and trend Cost of Poor Quality (COPQ) elements, including internal and external failure costs.

• Support the business in understanding the financial drivers of quality issues and prioritising improvement activities.

• Collaborate with Finance and Operations to ensure alignment of quality and cost data.

Business & Continuous Improvement Support

• Translate complex quality and cost data into clear, meaningful insights for stakeholders at all levels.

• Support continuous improvement initiatives by identifying high-impact improvement opportunities.

• Provide input into management review meetings, quality reviews, and strategic improvement planning.

Systems, Data & Compliance

• Work with QMS, ERP, and manufacturing systems to improve data capture, automation, and integration.

• Maintain reporting standards, definitions, and documentation to ensure data integrity and traceability.

• Support internal and external audits by providing objective evidence, metrics, and performance trends.

Key Interfaces

• Quality Assurance & Quality Engineering

• Operations & Manufacturing

• Finance

• Engineering

• Supply Chain

• Customer Service

• IT / Data Systems

• Senior Leadership

Qualifications, Skills and Experience:

Education & Experience

• Degree or equivalent experience in Quality, Engineering, Data Analytics, or a related discipline

• Experience working within a QMS-based manufacturing or regulated environment

Technical & Analytical Skills

• Strong data analysis and visualization skills

• Experience developing automated reporting solutions (e.g. Minitab, Tableau, Excel, SQL, or similar tools)

• Ability to link operational quality data to financial impact

Quality & Business Knowledge

• Preferred understanding of:

• NCRs, CAPAs, complaints, audits, MRB processes
• Cost of Quality / Cost of Poor-Quality principles

• Knowledge of relevant standards (e.g. ISO 9001, AS9100, or similar)

Soft Skills

• Strong communication skills with the ability to present data clearly to technical and non-technical audiences

• Highly organised with strong attention to detail

• Proactive and improvement-focused mindset

• Ability to work cross-functionally and influence change

Desirable Skills

• Experience integrating QMS and ERP systems

• Lean, Six Sigma, or continuous improvement qualifications

• Advanced data modelling or automation expertise

• Experience supporting regulatory or customer audits

Salary and Benefits

• Competitive Salary

• 25 days holiday plus bank/public hols

• Additional 3 days off over the festive period

• Employee Assistance Programme

• Company pension scheme

• Life Cover 3x salary

• Company bonus scheme

As an equal opportunities’ employer, Harwin is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Harwin.